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For parents

COPPA Notice

How HeleSafe protects children's privacy

What is COPPA?

COPPA — the Children's Online Privacy Protection Act — is a U.S. law that protects the privacy of children under 13 online. It requires that companies get verifiable parental consent before collecting personal information from kids, and that parents stay in control of their child's data.

How HeleSafe complies

  • Children cannot register themselves. There is no "Sign up as a kid" flow.
  • We never collect data directly from children — every keiki profile is created by a parent or guardian.
  • Parents control every keiki account: name, PIN, notification contacts, and deletion.
  • Keiki sign in with a PIN only — no email, no password, no social login.

What data is stored for a keiki

  • Name (chosen by parent)
  • Age (optional, chosen by parent)
  • 4-digit PIN, stored as a one-way hash
  • Generated keiki code (e.g. KAINOA-7842)
  • Check-in events: button type, timestamp, GPS coordinates at the moment of the tap

Parental rights

As a parent or guardian, you can view, correct, or delete your child's data at any time by emailing hello@shakasoftware.com. We will respond and act within 30 days.

No advertising. No tracking.

HeleSafe shows no advertising to children or parents. We do not use behavioral advertising, third-party analytics tracking, or social media pixels.

Contact for COPPA requests

Email hello@shakasoftware.com with "COPPA" in the subject line.